Privacy Policy
Serene Point Advisors LLC requires that you provide current and accurate financial and personal information. Serene Point Advisors LLC will protect the information you have provided in a manner that is safe, secure and professional. Serene Point Advisors LLC and its employees are committed to protecting your privacy and to safeguarding that information. The firm will maintain records in accordance to Oregon’s Consumer Identity Theft Protection Act.
1. Safeguarding Customer Documents
We collect non-public customer data in checklists, forms, in written notations, and in documentation provided to us by our customers for evaluation, registration, licensing or related consulting services. We also create internal lists of such data.
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No individual who is not so authorized shall obtain or seek to obtain personal and financial customer information. No individual with authorization to access personal and financial customer information shall share that information in any manner without the specific consent of a firm principal. Failure to observe Serene Point Advisors LLC procedures regarding customer and consumer privacy will result in discipline and may lead to termination.
2. Sharing Nonpublic Personal and Financial Information
Serene Point Advisors LLC is committed to the protection and privacy of its customers’ and consumers’ personal and financial information. Serene Point Advisors LLC will not share such information with any affiliated or nonaffiliated third party except:
• When necessary to complete a transaction in a customer account, such as with the clearing firm or account custodians;
• When required to maintain or service a customer account;
• To resolve customer disputes or inquiries;
• With persons acting in a fiduciary or representative capacity on behalf of the customer;
• With rating agencies, persons assessing compliance with industry standards, or to the attorneys, accountants and auditors of the firm;
• In connection with a sale or merger of Serene Point Advisors LLC’s business;
• To protect against or prevent actual or potential fraud, identity theft, unauthorized transactions, claims or other liability;
• To comply with federal, state or local laws, rules and other applicable legal requirements;
• In connection with a written agreement to provide investment management or advisory services when the information is released for the sole purpose of providing the products or services covered by the agreement;
• In any circumstances with the customer’s instruction or consent.
3. Opt-Out Provisions
It is not a policy of Serene Point Advisors LLC to share nonpublic personal and financial information with any affiliated or unaffiliated third parties except under the circumstances noted above. Since sharing under the circumstances noted above is necessary to service customer accounts or is mandated by law, there are no allowances made for clients to opt out.
Terms & Conditions
This website is owned and operated by Serene Point Advisors, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a description of the services available from Serene Point Advisors but may not be comprehensive. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Consulting Policy regarding: Refunds, Cancellation, Termination
We are committed to providing you with exceptional service. We understand that circumstances may arise where you may need to request a refund for our services.
All prospective clients complete a consulting agreement prior to engaging in services. Under this Agreement, services shall commence when the Agreement has been executed by the Client and upon approval and acceptance of Advisor. The term of this Agreement shall conclude on Advisor's completion of the services, unless terminated.
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Either party may terminate this Agreement at any time upon to the other party prior to execution of the services. Termination of this Agreement will not affect the validity of any action previously taken by Advisor under this Agreement, or Client’s obligation to pay Advisor fees that have already been earned under this Agreement. Any fees incurred prior to the date of termination will be payable in full.
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